Privacy Policy
Effective Date: January 1, 2025 | Last Updated: January 1, 2025
1. Introduction
RevalonMD LLC ("we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard information when you visit our website or use our medical billing services.
2. Information We Collect
We collect information you provide directly to us, including:
- Name, email address, and phone number
- Practice name, specialty, and location
- IP address and browser information (collected automatically)
- Communications you send us through forms or email
For clients using our billing services, we also process Protected Health Information (PHI) as a Business Associate under HIPAA. All PHI is handled in strict compliance with HIPAA regulations.
3. How We Use Your Information
- To provide, operate, and improve our services
- To respond to inquiries and provide customer support
- To send service updates and billing-related communications
- To comply with legal obligations
- To analyze website usage and improve user experience
4. SMS Communications
If you opt in to receive SMS messages from RevalonMD LLC, we will use your phone number solely for appointment reminders and service communications. Your phone number will never be shared with third parties for marketing purposes. To opt out, reply STOP to any SMS message. Message and data rates may apply.
5. HIPAA Compliance
RevalonMD LLC operates as a HIPAA Business Associate for our clients. We sign a Business Associate Agreement (BAA) with every client. All Protected Health Information is encrypted in transit and at rest, and access is restricted to authorized personnel only.
6. Data Security
We implement industry-standard security measures including encryption, access controls, and regular security audits. However, no method of internet transmission is 100% secure. We encourage you to contact us immediately if you believe your information has been compromised.
7. Sharing of Information
We do not sell, trade, or rent your personal information to third parties. We may share information with service providers who assist in our operations, subject to confidentiality agreements. We may disclose information as required by law or to protect the rights and safety of RevalonMD LLC and its clients.
8. Your Rights
You have the right to access, correct, or delete your personal information. To exercise these rights, contact us at info@revalonmd.com. We will respond within 30 days.
9. Contact Us
For questions about this Privacy Policy, contact us at:
RevalonMD LLC
100 Park Avenue, Suite 1600, New York, NY 10017
info@revalonmd.com
(800) 555-0199